Monday, October 28, 2013

Sharepoint 2013 workflow + The server was unable to process the request due to an internal error

RequestorId: 321d7a5c-ca52-907e-0000-000000000000. Details: RequestorId: 321d7a5c-ca52-907e-0000-000000000000. Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 401 {"error_description":"The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs."} {"x-ms-diagnostics":["3001000;reason=\"There has been an error authenticating the request.\";category=\"invalid_client\""],"SPRequestGuid":["321d7a5c-ca52-907e-aab4-69867fb6c2f8"],"request-id":["321d7a5c-ca52-907e-aab4-69867fb6c2f8"],"X-FRAME-
":["SAMEORIGIN"],"SPRequestDuration":["64"],"SPIisLatency":["3"],"Cache-Control":["private"],"WWW-Authenticate":["Bearer realm=\"3eafb22a-93a3-48a8-9c32-16829fce2722\",client_id=\"00000003-0000-0ff1-ce00-000000000000\",trusted_issuers=\"
00000005-0000-0000-c000-000000000000@*,00000003-0000-0ff1-ce00-000000000000@3eafb22a-93a3-48a8-9c32-16829fce2722\"","NTLM"],"X-AspNet-Version":["4.0.30319"],"X-Powered-By":["ASP.NET"],"X-Content-Type-Options":["nosniff"],"X-MS-InvokeApp":["1; RequireReadOnly"],"MicrosoftSharePointTeamServices":[""],"Date":["Mon, 28 Oct 2013 10:49:09 GMT"]} at Microsoft.Activities.Hosting.Runtime.Subroutine.SubroutineChild.Execute(CodeActivityContext context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem
System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)

I found this error when I attached a designer List workflow and tried to start the workflow

Solution: Your User Profile Sync Service Should be running .If not add the user to the "Manage User " of User Profile server ,this is the user who triggers the workflow

Basic principle behind this is every user triggering the WF should have a profile of him in User Profile Application Service.



  1. Make sure User Profile Sync is working

  2. Hi Thilosh.. In central admin-> user profile service settings ->Synchronization Connections -> Create new connection, I couldn't successfully import profiles. Tried with forest name (eg. and also tried with setting to detect domain controller automatically. Either ways the profiles are not get imported. Is there any way to establish a successful connection to import user profiles from AD?

    1. To import profiles from AD into the sharepoint User profile Service through User profile Sync ,minimum permission required by the service account is "Replicate Active directory "this is a permission level in Active directory .If this is not given to service account the profiles will not be synced by the UPS service
      Saying this most of the srvice account in Corporate domain will have only read permission in AD hence it will fail to import